WARRANTY & RETURN POLICY

At Premium Invention, we stand behind the quality of our products and are committed to providing our customers with reliable and innovative security solutions. Please review our warranty and return policies below to ensure a smooth and hassle-free experience.

SECURE YOUR FREE ONE-YEAR WARRANTY

Activate your FREE one-year warranty by completing the simple steps:

1. WARRANTY POLICY

Your product is covered by a one-year limited warranty against manufacturing and firmware defects, effective from the delivery date.

What is Covered:
  • Manufacturing defects
  • Firmware malfunctions
What is Not Covered:
  • External parts (e.g., batteries, antennas, bolts, or tools)
  • Damage due to misuse, neglect, or unauthorized modifications Loss or misplacement of components
If you experience any issues, Premium Invention will either repair, replace, or troubleshoot the product at no additional cost during the warranty period. For lost or damaged external parts, we offer replacements for an additional fee.

Warranty Limitations: The warranty becomes void if:
  • The product is altered, modified, or tampered with
  • There is evidence of misuse, physical damage, or unauthorized repairs
How to Request Warranty Service
  1. Contact Us: Provide your proof of purchase, a description of the issue, and supporting images (if applicable).
  2. Assessment: Our team will evaluate your request and provide repair, replacement, or troubleshooting assistance.

2. RETURN POLICY

We offer a 30-day return policy from the day your product is delivered. If you're not completely satisfied, follow the steps below to initiate a return.

Eligibility for Returns:
  • Timeframe: Returns must be initiated within 30 days of delivery.
  • Condition: Items must be in original packaging, with no permanent stains, damage, or missing accessories.
    • Shipping Costs: The buyer is
  • responsible for all return shipping fees.
Note: Deductions may apply if the item is not returned in its original condition.

How to Initiate a Return:
  1. Contact Us: Reach out to our support team with your order number and reason for the return.
  2. Follow Instructions: We'll guide you through the process and provide return shipping details.

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If you have any questions or need assistance, our dedicated support team is ready to help.

For assistance with returns, warranty claims, or product support, contact us at:

support@premiuminvention.com 877-224-0705